Grace is a task-specific voice bot that can handle multi-turn customer interactions in a natural and friendly way. Grace is made for hybrid workforces, allowing voice bots and expert agents to tag-team contact center workloads.
Grace can automate routine voice tasks for organizations in financial services, healthcare management, sales, and more.Who is this for?
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Author a virtual agent that can gather form information or triage a caller. Use your organization’s existing documents, procedures, and websites. Gridspace also provides templates for common use cases to reduce your time to get up and running.
Our LLMs are purpose-built for phone calls. Our speech synthesis sounds like a person on the phone. Our tools were inspired by human agents. All models and tools were built at Gridspace.
Drop Grace into your existing environment. Grace can transfer calls into and out of your existing contact center and bring data into your preferred systems of record.