Grab dates, names, times, places and concepts from conversation with powerful and flexible extractors.
Assign descriptive, actionable labels to complex conversational interactions in real-time with scanner.
Measure the real-time sentiment of a conversation or part thereof. Go beyond the words that get said.
Summarize interactions and facilitate quick reviews. Draw on descriptors from outside the actual interaction.
Identity emerging topics that are unique and actionable for your frontline teams. Be proactive about resolutions.
Monitor simultaneous conversations across channels and departments with flexible, programmatic queries.
Turn conversation into actionable metrics. Score service performance, lead quality, customer effort and more.
Manage and organize real-time speech streams like your other big data assets. Build a smarter, adaptive network.
Faster-than-real-time conversational speech recognizers with zero dependencies on third-party APIs.
Get better-than-human accuracy with Gridspace vertical-specific models. Benefit from our expertise.
Boost performance with adaptive language models that learn from all your conversations across your organization.
Handle noise and accents from your endpoints with Gridspace. Maximize useable results with cutting-edge AI.