Platform for Conversation Processing
Cloud API for Sift and Hosted Scripts
Datasheets, Demos and Docs
Understand and engage customers
Enhance and automate communications
Cover and distill more conversations
Custom Integrations and Models
Reduce risk, streamline customer service interactions and gain product insights.
Increase customer satisfaction, benchmark teams and customer engagement.
Measure loyalty, decrease handle times, and understand brand characteristics.
Analyze and improve contact center operations with automated QA.
Add conversational awareness to internal communications product or service.
See how top performers and service teams stack up across your organization.