Platform for Conversation Processing
Cloud API for Sift and Hosted Scripts
Datasheets, Demos and Docs
Understand and engage customers
Enhance and automate communications
Cover and distill more conversations
Custom Integrations and Models
Turn conversational interactions into loyalty or performance grades of your choosing.
Assign topics to conversational interactions that summarize what was said.
Find conversational interactions that share something unusual in common.
Create dynamic checks that ensure regulatory and business rules are met.
Predict how a customer would have rated a service interactions or brand experience.
See how top performers and service teams stack up across your organization.