It's not just talk anymore with Gridspace platform

Grade conversations

Turn conversational interactions into loyalty or performance grades of your choosing.

Categorize conversations

Assign topics to conversational interactions that summarize what was said.

Discover similarities

Find conversational interactions that share something unusual in common.

Monitor compliance

Create dynamic checks that ensure regulatory and business rules are met.

Enhance surveys

Predict how a customer would have rated a service interactions or brand experience.

Benchmark conversations

See how top performers and service teams stack up across your organization.