Grace is a task-specific voice bot that can handle multi-turn customer interactions in a natural and friendly way. Grace is made for hybrid workforces, allowing voice bots and expert agents to tag-team contact center workloads.
Grace can automate routine voice tasks for organizations in financial services, healthcare management, sales, and more.
Author a virtual agent in minutes that can gather form information or triage a caller. Gridspace also provides templates for common use cases to reduce your time to get up and running.
Drop Grace into your existing environment. Grace can transfer calls into and out of your existing contact center and bring data into your preferred systems of record.