Gridspace uses physical, procedural and administrative controls to protect your information. Our practices include:
1. Routinely backing up your data to help prevent data loss and aid in data recovery
2. Hosting data in top-tier secure audited data centers based in the US
3. Using strong firewalls, access restrictions and detection systems on Gridspace servers to secure our network
Gridspace replicates your data between physical locations to prevent data loss. Additionally, Gridspace stores backups and has the ability to restore your data.
All data access in Gridspace is guarded to ensure no unauthorized users can see or modify your meeting data without your permission. Gridspace uses SSL and AES technology to encrypt data.
Gridspace servers are hosted in secure, audited data centers located in the United States
All servers only permit the minimum traffic necessary to run the service, and access to those servers is limited to Gridspace employees
Effective Date: June 29, 2016
WHAT DOES GRIDSPACE COLLECT
1. We collect some information from you when you sign up for Grispace, such as your email address, name, phone number, credit card or other billing information and addresses. You may also ask Gridspace to import your contacts by giving access to your third party services like email or social networking. When you invite others to join Gridspace, we email them so they can get access to a interaction, join your group or otherwise use Gridspace with you. You may also provide us with your email addresses for others when sharing interactions or Archives. We may also receive Personal Information (for example, your email address) through other users, for example if they have tried to share something with you or tried to refer Gridspace to you.
2. Interactions. We collect and store the interactions (Archives) you upload, download, or access with the Gridspace Service. If you add a interaction to your Gridspace account that has been already uploaded by you or another user, we may tie all or a portion of the previous interactions with your account rather than storing a duplicate.
3. Log and Usage Data. When you use the Gridspace service, we save information from your computer, its software, and your activity using the Services. This may include your computers’s Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, information you search for on our website, locale preferences, identification numbers associated with your computer, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your Archives, and other interactions with the Gridspace service.
4. Cookies. We also use “cookies” to save information and improve Gridspace. A cookie is a small file that we save to your computer. We may use “persistent cookies” to save your registration ID and login password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Gridspace.
ACCESS AND DISCLOSURE
Gridspace works actively to protect user Archives, and we only disclose Archives in the following situations:
1. We have your consent to share the Archives.
2. We need to share your Archives with data service providers who help us make the Gridspace service possible and abide by our strict data protection requirements.
3. We need to share your Archives with other service providers to fulfill your product or service requests, such as sales, delivery and support.
4. We need to investigate material violations of our Terms of Service, to enforce those Terms of Service, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the Service.
5. We determine that the access, storage or sharing of Archives is required or permitted by law to protect the safety of Gridspace and users of Gridspace, or is required to comply with certain laws, including compliance with warrants, court orders or other legal process.
6. We need to do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.
7. Some third-party client applications and services that work with our Service may ask for permission to access your Archives or other Archives about your account. Such third-party services will ask you for permission to share Archives and other information with them.
8. Some third parties’ have plugins on the Service, such as LinkedIn connect buttons on Gridspace.com, may let their operators to learn that you have visited our website, and they may combine this interaction archives with other, identifiable Archives they have collected about your visits to other websites or online services.
DOES GRIDSPACE REVIEW MY ARCHIVES?
As a rule, Gridspace employees do not monitor or view your interaction or other Archives material stored in the Service without your permission, but it may be viewed if we believe our Terms of Service have been violated and confirmation is required, if we need to do so in order to respond to your requests for user support, or we otherwise determine that we have an obligation to review it. Your Notes also may be viewed where necessary to protect the rights, property or personal safety of Gridspace and its users, or in order to comply with our legal obligations, such as responding to warrants, court orders or other legal process.
DOES GRIDSPACE EVER MAKE ANY OF MY ARCHIVES PUBLIC?
Note, however, that certain portions of the Gridspace public web sites and Service are open. Also any Archives that you share can be read, collected and used by anyone and could enable others to send you unsolicited messages. Gridspace enables you to determine whether or not to share Archives. Please carefully consider how you use the services. Gridspace is not responsible for any sharing or use of any Archives you choose to make available to others.
DATA STORAGE AND TRANSFER
When you use Gridspace Software, such as by using one of our mobile applications, Archives you save will be processed on that device. When you synch your computing device with the Service, that Archives will be replicated on our servers, which are located in the United States.
Please be aware that Archives submitted to Gridspace will be transferred to a data center in the United States. If you post Archives to the Gridspace sites you are confirming your consent to such Archives being hosted and accessed in the United States.
HOW CAN I ACCESS OR CORRECT ARCHIVES GRIDSPACE HOLDS ABOUT ME?
Users who wish to (i) access any Personal Archives that we hold about you; (ii) request that we correct or delete the Personal Archives that we hold about you; or (iii) request that we not use or stop using your Personal Archives for marketing purposes may do so by contacting us at [email protected]. We will comply with such requests to the extent permitted or required by law.
HOW SECURE IS MY DATA?
Gridspace is very committed to protecting your Archives and takes reasonable precautions to protect it. However, Internet data transmissions, wireless or wired, cannot guaranteed perfect security, and as a result, we cannot guarantee the security of Archives you transmit to us; accordingly, you acknowledge that you do so at your own risk.
We use bank-level encryption to protect your data transmission. This is referred to as TLS or SSL technology.
We protect transmitted data on our servers using a combination of administrative, physical and logical security safeguards. The security of the Archives stored locally in the Gridspace Software installed on your computing device requires that you make use of the security features of your device.
If Gridspace learns of a security system breach, we may attempt to notify you using contact information we have for you or by posting a notice on our web site.
WHAT HAPPENS IF I WANT TO STOP USING GRIDSPACE?
You can delete Archives you have posted at any time, and you can stop using the Gridspace Service at any time. If you delete Archives, it will no longer be accessible to you or others who may access the Service, but residual copies of your deleted Archives may continue to exist on the Gridspace Service’s back-up and archiving systems for up to one year due to the nature of those systems’ operations. If you cancel your account, the Archives in your account will not be deleted unless you purposely delete that Archives, and sync your account before you cancel your account. Learn how to effectively delete your Archives here.
WHAT IF MY ACCOUNT IS CLOSED?
If Gridspace closes your account due to a Terms of Service violation, then you may contact Gridspace to request deletion of your data. Gridspace will evaluate each request pursuant to our legal obligations.
If you have questions about this policy, please contact us by email at [email protected].
Effective Date: June 29, 2016
INTERACTIONS AND INFORMATION
When you use Gridspace, you provide us with information related to your interactions, location, email, contacts and so on (Archives). Your Archives are yours. The TOS doesn't give us expansive rights to Archives except for the rights that enable us to offer the Services.
We need your permission to create interactions (Archives), store them, and share them among other actions of the Service. Gridspace also provides you with features like Archive processing, annotating, editing, sharing and searching. Such features and others may require our systems to access, store and scan them. You give us permission to do those things, and this permission extends to trusted third parties we work with.
Our Services let you share interactions (Archives) with others, so please think carefully about what you share.
As a user of Gridspace, you are responsible for your actions. Accordingly your interactions (Archives) and actions on the Gridspace service must not interfere with other users' experiences with Gridspace. Additionally, Archives in the Services may be protected by others' intellectual property rights or be confidential or otherwise inappropriate to share. Please don't copy, upload, download or distribute interactions unless you have the right to do so.
We may review your actions and flagged Archives for compliance with these TOS and our Acceptable Use Policy. With that said, we have no obligation to do so. We aren't responsible for the Archives people create and share via the Services.
Please safely store your password to the Services, make sure that others don't have access to it, and keep your account information current.
Finally, our Services are not intended for and may not be used by people under the age of 13. By using our Services, you are representing to us that you're over 13.
The Services are protected by copyright, trademark, and other laws. These TOS don't grant you any right or interest in the Services, others' content in the Services, Gridspace trademarks, logos and other brand features.
Changes. We may change the fees in effect but will give you advance notice of these changes via a message to the email address associated with your account.
You can stop using Gridspace at any time. We also reserve the right to suspend or end the Services at any time at our discretion and without notice. For example, we may suspend or terminate your use of the Services if you're not complying with these TOS, or use the Services in a manner that would cause us legal liability, disrupt the Services or disrupt others' use of the Services.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL GRIDSPACE, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT GRIDSPACE HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; (B) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES MORE THAN THE GREATER OF $20 OR THE AMOUNTS PAID BY YOU TO GRIDSPACE FOR THE PAST 18 MONTHS OF THE SERVICES IN QUESTION. Some states don't allow the types of limitations in this paragraph, so they may not apply to you.
OUTSIDE REGULATIONS AND LAWS
You will comply with all applicable laws and regulations related to your receipt and use of the Services. These laws include (without limitation): (a) privacy laws and regulations, (b) laws relating to the recording of communications, (c) laws relating to the use of VoIP-based services, and (d) anti-corruption laws. It is your sole responsibility to ensure you have the right to use all features of the Services in your jurisdiction. The Services may not be available in all countries and it may not be available for use in any particular location. We may modify or discontinue Services features to comply with applicable laws and regulations. Gridspace will comply with all applicable laws in the provision of the Services to you.
Let's Try To Sort Things Out First. We want to address your concerns without needing a formal legal case. Before filing a claim against Gridspace, you agree to try to resolve the dispute informally by contacting [email protected]. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 15 days of submission, you or Gridspace may bring a formal proceeding.
We Both Agree To Arbitrate. You and Gridspace agree to resolve any claims relating to these TOS or the Services through final and binding arbitration. You may opt out of Arbitration by contacting us in the first 30 days of Service.
These TOS will be governed by California law except for its conflicts of laws principles.
These TOS constitute the entire agreement between you and Gridspace with respect to the subject matter of these TOS, and supersede and replace any other prior or contemporaneous agreements, or TOS and conditions applicable to the subject matter of these TOS. These TOS create no third party beneficiary rights.
WAIVER, SEVERABILITY, & ASSIGNMENT
Gridspace's failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the TOS will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these TOS, and any such attempt will be void. Gridspace may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
We may revise these TOS from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, sending a message to the email address associated with your account, posting on our blog or on this page). By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised TOS.
Effective Date: June 29, 2016