Gridspace makes conversational care
readily available by providing superior
machine talent to patients, customers,
and businesses.
Greet callers with the most friendly and competent virtual agents in the world. Gridspace makes it’s own telephony and voice technology in house.
Remove hold times and reach more patients and customers day or night. Gridspace supports contact centers with more than 50k concurrent calls.
Increase agility and mean time to resolution by scanning live calls for issues and opportunities. Gridspace makes insights easily accessible to operators and data scientists.
Align your customer experience strategy with contact center execution. Gridspace makes your agents so good that your customers will notice.
The bank’s venture arm, Santander InnoVentures, bought stakes in Personetics Technologies, which provides automated customer service, and Gridspace, whose software can learn and interpret language the way a person would, the sources said.
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Robin begins his journey in the speech artificial intelligence labs of Silicon Valley and in conversation with tech entrepreneurs in Shanghai as he asks how computer scientists are engineering new ways of using and learning English.
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Following up after meetings, with minutes complete with highlighted keywords, offered by tools like Gridspace Sift* and Pogo*.
FULL INFOCustomer experience, customer contact, and customer engagement professionals discuss CX solutions.
FULL INFOHeads of contact center and customer service come together to learn and improve their CX operations.
FULL INFOBringing together contact center professionals with the common goal of education and collaboration.
FULL INFOThis week’s episode of Cloud N Clear is out now! Evan Macmillan, CEO of Gridspace talks about how he and his team built an infrastructure that became a game changer for many local merchants. #googlecloud #cloud #tech #podcast #cloudnclear #insightshttps://twitter.com/safoian/status/1179064182785732608
Why did Gridspace decide to #sponsor a Common Sense #conference for the second time? Roger Lee, Vice President, Customer Success at Gridspace, gives you a lot of valid reasons for that. #Sponsorships now open for CSCX20 APAC. To register visit: https://commonsense.events/cscx20-apac/
Congrats to @Gridspace on their inagural Customer Experience Executive Roundtable. The conversations, debates and insights amongst CX domain experts and executives from big name companies spanning many industries were outstanding. I will never look at NPS the same way again…
Gridspace is a diverse team of creative builders with a passion for speech technology.
We are backed by some of the world's most respected financial institutions and deep-tech investors. We are based in California and serve companies throughout the world.