Your best customers expect to be understood. Gridspace helps decipher requests and tune service experience.
What are they saying? Gridspace keeps you informed, so you can make informed market decisions.
Proactively identify opportunities to improve the profitability and quality of voice network services.
It is easy to get started with Gridspace. For developers, we provide a full API sandbox. For analysts and managers, we provide a full web application for analyzing files and streaming media.
Record and transcribe streaming speech and text. Gridspace interfaces will all your conversational inputs.
Turn full conversations into text, entities, labels, metrics, scores, suggestions and more.
Conversational AI from Gridspace allows you to understand and act on more high-stakes interactions.
The end of the call is just the beginning. Understand what the talk is about.
September 23, 2018 in Newport, CA
Heads of Contact Center, Call Center, and Customer Service for inspiration and insight and proven strategies to improve your business practices.
November 29, 2018 in NYC, NY
First and longest association-run event that is focused exclusively on automation, artificial intelligences, cognitive computing and RPA.
December 3, 2018 in Montreal, QC
Neural Information Processing Systems is a machine learning and computational neuroscience conference every year in December.
Forbes > Rohit Arora > #ALLTHINGSMOBILE
Banks and other lenders who invested in financial technology got a jump on their competitors. This is not unlike what happened in the retail space once Amazon help make...
Barrons > Tiernan Ray > Tech Trader
There will be several AI service providers for application providers to leverage with these application providers holding certain domain expertise. For example, Gridspace is using similar voice...