Your best customers expect to be understood. Gridspace helps decipher requests and tune service experience.
What are they saying? Gridspace keeps you informed, so you can make informed market decisions.
Proactively identify opportunities to improve the profitability and quality of voice network services.
It is easy to get started with Gridspace. For developers, we provide a full API sandbox. For analysts and managers, we provide a full web application for analyzing files and streaming media.
Record and transcribe streaming speech and text. Gridspace interfaces will all your conversational inputs.
Turn full conversations into text, entities, labels, metrics, scores, suggestions and more.
Conversational AI from Gridspace allows you to understand and act on more high-stakes interactions.
The end of the call is just the beginning. Understand what the talk is about.
September 16, 2019 in Phoenix, AZ
Customer experience, customer contact, and customer engagement professionals discuss CX solutions.
September 22, 2019 in Phoenix, AZ
Heads of contact center and customer service come together to learn and improve their CX operations.
September 25, 2019 in Minneapolis, MN
Bringing together contact center professionals with the common goal of education and collaboration.
Forbes > Rohit Arora > #ALLTHINGSMOBILE
Banks and other lenders who invested in financial technology got a jump on their competitors. This is not unlike what happened in the retail space once Amazon help make...
Barrons > Tiernan Ray > Tech Trader
There will be several AI service providers for application providers to leverage with these application providers holding certain domain expertise. For example, Gridspace is using similar voice...