Gridspace interfaces with all your communications from phones, mobiles, network components and IoT.
Gridspace turns these conversation feeds into text, entities, labels, metrics, scores, suggestions and more.
Conversational AI from Gridspace allows you to understand and act on more high-stakes interactions.
Your best customers expect to be understood. Gridspace helps decipher requests and tune service experience.
How do you ensure operational excellence? Gridspace makes calls and chats measurable and transparent.
What are they saying? Gridspace keeps you informed, so you can make informed market decisions.
May 9, 2018 in San Francisco, CA
The current explosion of data is driving the need for CDO. How do you create compeitive advantages leveraging data analytics?
June 18, 2018 in Las Vegas, NV
The world’s largest customer contact event series. CCW is the place where customer care, CX, and CC leaders come together.
Barrons > Tiernan Ray > Tech Trader
There will be several AI service providers for application providers to leverage with these application providers holding certain domain expertise. For example, Gridspace is using similar voice...