Gridspace makes conversational care readily available by providing superior machine talent to patients, customers, and businesses.
Greet callers with the most friendly and competent virtual agents in the world. Gridspace makes it’s own telephony and voice technology in house.
Remove hold times and reach more patients and customers day or night. Gridspace supports contact centers with more than 50k concurrent calls.
Increase agility and mean time to resolution by scanning live calls for issues and opportunities. Gridspace makes insights easily accessible to operators and data scientists.
Align your customer experience strategy with contact center execution. Gridspace makes your agents so good that your customers will notice.
The bank’s venture arm, Santander InnoVentures, bought stakes in Personetics Technologies, which provides automated customer service, and Gridspace, whose software can learn and interpret language the way a person would, the sources said.
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Robin begins his journey in the speech artificial intelligence labs of Silicon Valley and in conversation with tech entrepreneurs in Shanghai as he asks how computer scientists are engineering new ways of using and learning English.
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Following up after meetings, with minutes complete with highlighted keywords, offered by tools like Gridspace Sift* and Pogo*.
FULL INFOThe industry conference and trade event at the intersection of Conversational AI and Digital Transformation.
FULL INFOHeads of contact center and customer service come together to learn and improve their CX operations.
FULL INFOAmerica's best and brightest patient experience leaders to connect, inspire and transform healthcare.
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Gridspace is a diverse team of creative builders with a passion for speech technology.
We are backed by some of the world's most respected financial institutions and deep-tech investors. We are based in California and serve companies throughout the world.