Hear who everyone
is talking to

Gridspace makes conversational care
readily available by providing superior
machine talent to patients, customers,
and businesses.

Talk to Grace Now Right Arrow

We’re proud to work with the most forward-thinking companies in voice

Optum
Memorial Hermann
USAA
SQUARE
Redfi
Hitrust
PCI DSS Compliant

Make natural sounding calls

scan

Greet callers with the most friendly and competent virtual agents in the world. Gridspace makes it’s own telephony and voice technology in house.

Take on call surges with confidence

protect

Remove hold times and reach more patients and customers day or night. Gridspace supports contact centers with more than 50k concurrent calls.

Understand every call in real time

scale

Increase agility and mean time to resolution by scanning live calls for issues and opportunities. Gridspace makes insights easily accessible to operators and data scientists.

Win over your customers and agents

speed

Align your customer experience strategy with contact center execution. Gridspace makes your agents so good that your customers will notice.

Gridspace integrates with your voice tech

Read about Gridspace in the press

Fortune

Banco Santander invests in Artificial Intelligence Startups

Reuters

The bank’s venture arm, Santander InnoVentures, bought stakes in Personetics Technologies, which provides automated customer service, and Gridspace, whose software can learn and interpret language the way a person would, the sources said.

FULL INFO
BBC

From Language to Algorithm

Robin Lustig

Robin begins his journey in the speech artificial intelligence labs of Silicon Valley and in conversation with tech entrepreneurs in Shanghai as he asks how computer scientists are engineering new ways of using and learning English.

FULL INFO
HBR

Machine Intelligence Will Let Us All Work Like CEOs

Shivon Zilis

Following up after meetings, with minutes complete with highlighted keywords, offered by tools like Gridspace Sift* and Pogo*.

FULL INFO

or come see us in action

CCNG
Executive Summit

September 16, 2019 / Phoenix, AZ

Customer experience, customer contact, and customer engagement professionals discuss CX solutions.

FULL INFO

Consero:
CX Forum

September 22, 2019 / Phoenix, AZ

Heads of contact center and customer service come together to learn and improve their CX operations.

FULL INFO

MWCCA:
Allianz Field

September 25, 2019 / Phoenix, AZ

Bringing together contact center professionals with the common goal of education and collaboration.

FULL INFO

People are talking.
We’re listening.

— @safion

This week’s episode of Cloud N Clear is out now! Evan Macmillan, CEO of Gridspace talks about how he and his team built an infrastructure that became a game changer for many local merchants. #googlecloud #cloud #tech #podcast #cloudnclear #insightshttps://twitter.com/safoian/status/1179064182785732608

— @cscxm19

Why did Gridspace decide to #sponsor a Common Sense #conference for the second time? Roger Lee, Vice President, Customer Success at Gridspace, gives you a lot of valid reasons for that. #Sponsorships now open for CSCX20 APAC. To register visit: https://commonsense.events/cscx20-apac/

— @byron4mayor

Congrats to @Gridspace on their inagural Customer Experience Executive Roundtable. The conversations, debates and insights amongst CX domain experts and executives from big name companies spanning many industries were outstanding. I will never look at NPS the same way again…

Join us

Gridspace is a diverse team of creative builders with a passion for speech technology.
We are backed by some of the world's most respected financial institutions and deep-tech investors. We are based in California and serve companies throughout the world.