What is Sift?
Gridspace Sift is an integrated voice networking stack, monitoring and AI analytics suite for low-latency, voice communications. Companies use Sift to digitize, evaluate and improve their phone calls and chats.
Sift's proven AI-powered workflows help contact center and line of business operators make data-driven decisions and deploy business process automations. The platform works is compatible with your existing ACD, system of record and business application tools. See how it works on Youtube.
A few examples of Sift in action
USAA uses Gridspace as the primary conversation analysis and search platform for its Category 1 level bank and insurance company. The software handles millions of member calls every week.
Aiera uses Gridspace capture and analyze live events and earnings calls on behalf of Citi, Whale Rock and UBS.
Redfin use Gridspace to understand and improve their contact center with AI. The online real estate brokerage is ranked #1 by traffic.
USAA uses Gridspace as the primary conversation analysis and search platform for its Category 1 level bank and insurance company. The software handles millions of member calls every week.
Aiera uses Gridspace capture and analyze live events and earnings calls on behalf of Citi, Whale Rock and UBS.
Redfin use Gridspace to understand and improve their contact center with AI. The online real estate brokerage is ranked #1 by traffic.