Bring operational insights to your contact center
AI in your contact center is only useful if it fits with your operations. Gridspace increases your team's agility with AI and empowers agents and managers to change interaction outcomes.
Sign Up Contact Sales
Unify All Agents
Cut costs and speed up the deployment of AI agents that delight customers and upskill your live agents with organization-approved models. Monitor and improve the performance of every agent with live datasets and dashboards.
Screenshot of Gridspace contact center agent management
Screenshot of Gridspace AI conversation summary
Tags & Summaries
Distill live customer conversations and generate crisp summaries for agents and managers. Automate classification tags. Customize summaries by use case and reporting requirements. Easily search and share everything.
Deploy AI Innovations Faster
Get your developers and data scientists on the same page. Benefit from your own first party data and proprietary workflows. Maximize your developer & data scientist productivity with enterprise-grade APIs.
Screenshot of Gridspace Keys
Screenshot of Gridspace conversation highlights
Real-Time Upskilling
Empower your managers with live suggestions on which agents to support. Equip your agents with live tools to understand and address customer needs. Provide your developers with voice AI infrastructure to keep your contact center running at peak performance.
Keep everything safe & secure in your organization: HITRUST, PCI certified cloud and SOC-2 compliant.

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